Hi, I'm Meghan

I build the support systems that turn ticket noise into actionable insights.

I’m a support operations consultant working with Series A–C SaaS leaders to implement tagging systems and data-driven workflows that drive product improvements and elevate the customer experience.

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About Me

Support is about more than just answering emails, it’s about creating systems that let teams thrive and customers feel truly cared for.

I’ve built my career on making support operations smoother, smarter, and more impactful. I'm ready to share and make impact for you and your team.

Support is about more than just answering emails, it’s about creating systems that let teams thrive and customers feel truly cared for.

I’ve built my career on making support operations smoother, smarter, and more impactful. I'm ready to share and make impact for you and your team.

8+ years

of support experience, 3+ years in support operations.

1st hire

Built Support Ops from the ground up at Whereby.

30% faster

Improved response & resolution time.

Group of women working in a bright office

The Tagging Foundation

Build the infrastructure needed to capture every customer signal with precision.

Insights & Strategy

Knowledge That Scales

The Tagging Foundation

Build the infrastructure needed to capture every customer signal with precision.

Insights & Strategy

Capture the voice of your customer and transform it into actionable insights for product and support.

Knowledge That Scales

Create internal and external knowledgebases that empower customers and support teams alike.

Ashley S.

Director of Support

Meghan has a keen senses of efficiency, making sure the organization she is supporting in is using every possible feature in their tool kits. She understands the importance of stewardship of supports resources and prioritizes this in her work.

Ashley S.

Director of Support

Meghan has a keen senses of efficiency, making sure the organization she is supporting in is using every possible feature in their tool kits. She understands the importance of stewardship of supports resources and prioritizes this in her work.

Ashley S.

Director of Support

Let’s make support work better, together.

Let’s build the systems that free your team to focus on what matters most.

Book Strategy Session

Let’s make support work better, together.

Let’s build the systems that free your team to focus on what matters most.

Book Strategy Session